Bronxville Family Fights 4 Years For Late Father’s Retirement Benefits | 7 On your side

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BRONXVILLE, N.Y. (WABC) — It’s nearly four decades of retirement savings that a longtime Westchester County postal worker has contributed.

But years after his sudden death, his children, now adults and still grieving, were still trying to get the money, which was held by a federal government agency.

“You can’t tell me what’s been done with this account so far and you’ve had it since 2018?” Danielle Alonzo said into a phone. “Correct,” said an operator.

Welcome to Danielle Alonzo’s four-year nightmare as she tries to get her late father’s retirement money.

“You guys just sat it in a computer and nobody can tell me anything,” Alonzo said. “I felt like pulling my hair out or pulling it out on the phone. It’s torture.”

The money was earned by his father, Alfred. Known as Alonzo, he sorted mail at the Morgan Station post office for four decades.

“He was working nights. He was putting on his headphones and doing the mail. Everyone knew who Alonzo was,” Danielle Alonzo said.

But in 2018, her father was diagnosed with prostate cancer.

“How long did it take between the diagnosis and his death?” 7 On your side, Nina Pineda asked. “Months,” said Danielle Alonzo.

After her father passed away, she submitted all the paperwork to the Bureau of Personnel Management, the federal agency that oversees postal employee benefits, to receive her retirement money worth more than $100,000. $.

“I was calling them over and over, multiple emails, multiple calls. And then they said just re-record it and that was almost a year later,” Danielle Alonzo said.

She says she had to file the documents three times, then started calling.

“How many calls do you think you made to the Office of Personnel Management?” 7 From your side, Nina Pineda asked.

“Over 50, 50 to 100,” Danielle Alonzo said.

She began logging calls, documenting the hours she was on hold.

“Honestly, I need the world to hear what I was going through,” Danielle said.

Danielle is used to being in front of the camera as she writes, directs, and stars in her own autobiographical web series, “Bronxish.”

But that frustration wasn’t acting.

This OPM frustration is nothing new, last December we recouped a six figure payout for the family of Anthony Puccio, a postman so awesome they named a building after him.

So 7 On Your Side contacted the Office of Personnel Management. OPM would not comment on why there was a delay, but a week later contacted Alonzo’s four children and they all received their late father’s benefits.

“You did in a week what we couldn’t do in 4 years,” said Danielle Alonzo.

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